The first time you use Message Centre, you’ll be asked to set up your voicemail mailbox.


Access your voicemail mailbox by pressing and holding the 1 key on your mobile phone.


Follow the prompts to record your name.


Choose your greeting:

  • Press 1 to use the standard greeting
  • Press 2 to record a personal greeting.


Choose your password option:

  • Press 1 to turn skip password on.
  • Press 2 to turn skip password off and set up a password.


Your Message Centre service is now activated.

Ensure Apple Live Voicemail is off if you want your Bell Message Centre 



Important information

For security purposes, it is recommended that you create a personal password and enter it each time you access your voicemail (i.e., turn off the “skip password” option).

Avoid passwords that are too simple, such as 1234 or the last four digits of your mobile phone number.

To access your voicemail from a different phone, such as your home phone, you’ll need to set up a password.