Canadian Wireless - Help Desk

Self Serve Options 3

• How to change ownership of my mobile phone?
• Can I authorize someone else to make changes to my Bell Mobility account?
• How to notify Bell of an address change?

General 9

• How to use Message Centre voicemail?
• How to block or reject certain numbers from calling your line.
• Know your international roaming zone and rate
• How to check airtime, data and text messaging monthly usage?
• Temporary Mobile Suspension Options

View all 9

Long Distance, Coverage & Travel 7

• My phone has been lost or stolen while travelling
• How to reduce data charges while travelling aboard?
• How am I billed if I place a call from my mobile phone while outside my local calling area?
• Calling Rates
• How to turn data roaming and data services on/off on my Samsung Galaxy Note 8

View all 7

Security & Privacy 6

• Stolen or lost handsets/equipment - Protect yourself from telecom fraud
• Identity theft & fraud - Protect yourself from telecom fraud
• Mobile phone scams - Protect yourself from telecom fraud
• Internet and email scams - Protect yourself from telecom fraud
• How to use the Bell Anti-SPAM service

View all 6

Setting Up Your New Phone 3

• Switch To The New Galaxy Phone
• Move from Android to Iphone
• Transfer Content From Your Previous IOS Device To Your New iPhone

PTT Dispatch Console 3

• Push-to-talk Dispatch Console
• Corporate Administrative Tool (CAT) - FAQ
• Dispatch Console

Dual SIM (eSIM) 2

• Overview
• How it works

Samsung Knox 4

• Product Overview
• Key Features
• Key Benefits
• Customer Prerequisites

Apple Device Enrollment Program (DEP) 2

• Product Overview
• FAQ

Corporate Self Serve 1

• Self Serve Tutorial Video

Bell Mobility APN Setting 1

• APN Settings and Setup Process