Connecting to a network
When you turn on your device, it will automatically connect to the strongest available network.
Connectivity troubleshooting tips:
- Restart your device: Turn off your device, wait five minutes, turn it back on, and wait another five minutes. This can often resolve temporary connectivity problems.
- Toggle airplane mode: Turn airplane mode on and off. This can force your device to reconnect to the network.
- Disable data saving features: Disable “Low Data Mode” on iOS devices or “Data Saver” on Android devices. While these features are helpful for conserving data, they can sometimes interfere with connectivity.
- Check the network selection setting: To ensure the best possible network connection, especially when travelling to a new destination, set your device’s network selection setting to “Automatic.” This allows your device to automatically connect to the strongest available network and avoids connection issues. If you want to change the network you’re using, use manual network selection. For instructions on how to change the network, consult the user guide for your device.
Roaming information:
When travelling outside of Canada, you’ll receive a welcome message from Bell with the standard roaming rates for your destination. You’ll also receive a warning message if your data roaming usage reaches a certain volume.