1. Access your mailbox by pressing and holding the 1 key on your mobile phone.
  2. Press 4 for Personal options.
  3. Press 2 for Administrative options.
  4. Press 1 to Establish or change your password.
  5. Press 1 to Change your password.
  6. Enter a new password. It should be four to 10 digits long, and cannot begin with zero.

Good to know

  • Avoid passwords that are too simple, such as 1234 or the last four digits of your mobile phone number.
  • Regularly change your password to prevent unauthorized access to your voicemail. Do not disclose your password to anyone.
  • If you use iPhone Visual Voicemail, you can also change the voicemail password on the iPhone directly. Go to Settings > Phone > Change Voicemail Password.