Temporary Mobile Suspension Options
Please note that there are two available suspension options:
1) Full Recurring Cost Suspension
- Monthly price plan rate + any current billable features
- Disables the line until reactivated by customer.
- The monthly cost can be reduced by removing billable Add-on any features. However, if any features removed are expired or no longer offered, they can not be added back upon restoration of the line, unless the features are written into your corporate agreement. Please reply back if you wish to remove any feature.
2) Reduced Cost Suspension
- $15.00 + 911 fees
- Suspends the line up to a maximum of 6 months.
- Suspension is outside of the shared plan data pool.
- The contract end date and Hardware Upgrade date will be extended to reflect the amount of time the line is suspended for.
If you would prefer to utilize the $15.00 suspension option please let us know and we would be happy to assist.